Agentforce & AI
AI That Works Inside Your Salesforce
Not alongside it. Not bolted on. Native intelligence inside your CRM — deployed by a team that has been inside Salesforce for 6+ years and knows what real deployment looks like.
What You Get
- Business process mapping and CRM audit
- Salesforce org strategy and architecture design
- Phased roadmap with prioritised milestones
- ROI modelling and business case documentation
- Technology stack recommendations
- Centre of Excellence setup guidance
Use Cases
What Agentforce Does in the Real World
These are not demos. These are deployments we have run for real businesses.
Lead Qualification Agent
Qualifies inbound leads automatically, asks follow-up questions, scores intent and routes to the right rep — no SDR needed for Tier 1.
Case Resolution Bot
Resolves Tier 1 and Tier 2 service cases autonomously. Escalates to humans only when it cannot resolve — with full context handed over.
Revenue Forecasting
Surfaces pipeline risks, highlights deals at risk and gives reps next-best-action recommendations based on deal history and signals.
Quote & Proposal Agent
Drafts CPQ quotes from conversation context, checks pricing rules and routes for approval — cutting quote time from hours to minutes.
Onboarding Automation
Guides new customers through onboarding steps, answers product questions and triggers internal tasks automatically.
Email & Meeting Intelligence
Summarises calls, logs CRM activities, drafts follow-up emails and updates opportunity stages — all without manual entry.
Agentforce & AI
Our Agentforce Delivery Process
Use Case Discovery
We identify your highest-ROI Agentforce opportunities based on your processes and data.
Data & Permissions Audit
We ensure your org is ready — data quality, security and Agentforce licensing.
Build & Test
Configure agents, train on your data, test edge cases and validate against real scenarios.
Deploy & Monitor
Go live confidently. We monitor performance and tune agents as your business evolves.
Ready to Deploy Your First AI Agent?
Let’s identify your best Agentforce use case in a free discovery session.