Support & Managed Services
We Don't
Disappear at Go-Live.
Your Salesforce does not stop needing attention after launch. We stay in your corner — handling updates, fixes, optimisations and everything in between.
What's Included
- Dedicated Salesforce admin support (SLA-backed)
- Bug fixes and issue resolution
- Salesforce release management (3× per year)
- Proactive health monitoring and alerts
- Minor enhancements and configuration changes
- Monthly performance reporting
Support Tiers
Support That Scales With You
Three tiers designed around your team size and org complexity — from lean startups to enterprise orgs.
Essentials
For growing teams. Admin support, bug fixes and release management. Perfect for teams without a full-time Salesforce admin in house.
Growth
Everything in Essentials, plus proactive optimisation, minor builds and a dedicated account lead who knows your org.
Enterprise
Full managed service — dev capacity, architecture oversight, strategic guidance and priority SLAs for complex orgs.
Release Management
Salesforce releases 3 major updates per year. We assess, test and implement every one — no surprises, no breakages.
Proactive Monitoring
We watch your org health, usage trends and performance — and flag issues before they become problems.
Optimisation Reviews
Quarterly reviews to identify unused features, adoption gaps and enhancement opportunities that drive more value.
Need Ongoing Salesforce Support?
Let’s find the right support tier for your team and org complexity.
